Substantial Online Outage Affects Numerous Online Platforms and Applications

An extensive online failure has impacted numerous sites and applications around the world, and users experiencing issues accessing the internet after problems at Amazon’s cloud computing system.

The disrupted services comprise Snapchat, the gaming platform Roblox, Signal, and the language learning app Duolingo, along with a host of Amazon-operated platforms including its primary shopping platform and the Ring security device manufacturer.

Across the United Kingdom, the financial institution Lloyds was impacted as well as its subsidiaries the bank Halifax and Bank of Scotland, while there were also reports of problems accessing the HM Revenue and Customs website on that morning. Additionally in Britain, several Ring customers used online platforms to state their doorbells were failing.

Solely in the United Kingdom, reports of issues on individual apps ran into the tens of thousands for each platform.

Officials confirmed that the outage began in the Atlantic coast of the America at Amazon Web Services, a section that provides crucial internet infrastructure for numerous firms, who lease space on Amazon servers. The cloud platform is the biggest global online services platform.

Just after midnight (PDT) in the America (8am BST), officials reported “higher error rates and latencies” for Amazon's platforms in a area on the east coast of the US. The ripple effect was seen to hit platforms worldwide, with the problem monitoring service indicating problems with the corresponding services in multiple continents.

Cisco’s Thousand Eyes, a platform that tracks online failures, further indicated a rise in problems on that morning, and numerous instances located in the state of Virginia, the region of the AWS US-East-1 zone where the company stated the problems began.